Our app helps the GLAA identify slavery and exploitation
Keith* reported his concerns about a local hand car wash through the Safe Car Wash App. The Modern Slavery Helpline followed up and was able to establish additional details about the situation. Another report about the same business had been lodged via the Unseen app.
Both consumers reported that the cost for an interior and exterior wash was extremely cheap, at less than £15, and payments were taken by the owner in cash. The five Romanian workers indicated in the situation wore casual clothes and did not have any Personal Protective Equipment (PPE). They looked frightened of the business’ owner, who was aggressive and shouted at them whilst they worked. The workers appeared to live on site at the car wash and looked malnourished.
Recognising the situation as concerning, the Helpline referred the information to the police, who conducted a joint investigation with the Gangmasters and Labour Abuse Authority (GLAA). One of the workers was supported to leave the car wash immediately and received help to return to his home country. Multi-agency visits continued to take place and encouragingly the standards at the car wash have since improved.
*Name has been changed to protect identity
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